Terms and Conditions

1. The National Branch of Unclaimed Money can not disclose the source of your funds unless we have your signed authority.

2. The National Branch of Unclaimed Money fee is payable of all monies recovered, upon recovery of funds.

3. The processing fees are to be paid from the clients unclaimed money claim. The client uderstands they will receive the balance deposited electronically to their nominated bank account. The client accepts they are responsible for providing correct information and that incorrect information may cause delays in receiving their unclaimed money.

4. Once Authority to Release is signed the claimant can not withdraw from our services to process the claim. Should the claimant withdraw from supplying relevant documents requested (within the client ability) to complete the claim, you will still be liable to pay the processing fee. Upon refusal to supply extra documents The National Branch of Unclaimed Money will give 7 days notice to the client, clients file will be closed and payment of our fee will be required.

5. Should suit be commenced or an attorney employed to enforce payment of the processing fee pursuant of this agreement, the claimant agrees to pay such additional sum as the court may adjudge reasonable as attorney’s fees in said suit.

6. The National Branch of Unclaimed Money accepts no responsibility for the accuracy, currency or completeness of any information provided via any correspondence and or communications. The accuracy or reliability of information provided is not guaranteed or warranted in any way and The National Branch of Unclaimed Money, its agencies, representatives, subsidiaries and affiliates disclaim liability of any kind whatsoever, including & without limitation, liability for accuracy, quality, performance, or reliability for a particular purpose arising out of the information provided.

7. These Terms & Conditions can be varied at any time by The National Branch of Unclaimed Money upon the giving of 7 days notice in writing to the Client detailing such changes.

8. Acceptance of our service is automatic acceptance of all The National Branch of Unclaimed Money terms & conditions.

If you are having any trouble getting hold of the requested identity documentation in your information pack, Claims Department on our Contact page to discuss alternatives.


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